Privacy Policy

1. Introduction

CommonplaceLounge ("we," "our," or "us") takes the privacy of your information seriously. This Privacy Policy outlines our methods of handling your information during your visit to our website commonplacelounge.sbs including interaction with any services we offer.

Consenting to the practices specified in this policy is a condition of service use. This policy abides by privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) along with other relevant privacy laws in Canada.

2. Data Collection

2.1 Identifiable Information

The following activities involve the voluntary submission of personal information to us:

• Scheduling a yacht charter
• Reaching out via our website or over the phone
• Signing up for our newsletter
• Completing online forms
• Taking part in surveys or special offers

The types of information collected may include:

• Personal and communication details (name, email, phone, address)
• Financial details for payments (secured by third-party services)
• Preferences and specifications related to charters
• Secondary contact details
• Dietary needs or health details (if supplied)

2.2 Information Collected Automatically

Systematically, our website gathers details about your device and how it is used when you visit:

• IP address and geolocation data
• Browser specifications and version details
• Visited pages and duration of your visit on our site
• Source sites
• Device specifications (model, resolution, etc.)

2.3 Tracking Technologies and Cookies

We employ cookies and other similar technologies for augmenting your user experience by:

• Maintaining user preferences
• Assessing website operations and efficiency
• Delivering curated content
• Enhancing our offerings

Browser settings and our cookie consent feature enable you to manage your cookie preferences.

3. Utilization of Information

The information we gather serves the following objectives:

• Service Provision: To manage yacht charter services, confirm bookings, and maintain communication with you about your reservations
• Assistance to Customers: To address your queries and provide support
• Transaction Handling: For payment facilitation and billing management
• Security Measures: To safeguard our operations and prevent deceitful activities
• Promotional Outreach: To distribute promotional material and updates, conditional on your consent
• Site Enhancement: For studying user interaction patterns and bolstering website capabilities
• Regulatory Adherence: To fulfill the requirements of relevant laws and legal directives

4. Disclosure and Information Sharing

Your personal information is not marketed, swapped, or leased to outside parties. However, under specific conditions, information sharing may occur:

4.1 Vendors and Service Providers

Your information might be shared with third-party vendors aiding us with tasks such as payment processing, site hosting and upkeep, direct email promotion, analytics and performance tracking, and customer service.

4.2 Compelled Disclosure

We might have to reveal your details if mandated by law, or to comply with legal procedures, judicial orders, emergencies, or for scrutinizing potential criminal acts or breaches.

4.3 Business Reorganizations

During corporate events like mergers, acquisitions, or sales of company assets, your data could be transferred as a component of the transferred assets.

5. Security of Data

We adopt suitable technical and organizational protocols to secure your personal data from unauthorized entry, changes, disclosure, or destruction. These include encryption, protected servers, regulated access, consistent evaluations, and staff instruction.

Nevertheless, it is important to note that no digital transmission method or storage is entirely inflexible. Therefore, we cannot warrant the absolute security of your data.

6. Duration of Data Retainment

The retention of your personal data is strictly as per the necessity to achieve the original purposes of collection or according to legal requirements. For example:

• Charter bookings: 7 years (due to tax and legal reasons)
• Marketing engagement: until you choose to opt-out or delete your account
• Web Analytics: 26 months
• Customer assistance: 3 years post last contact

7. Rights and Choices Concerning Your Data

You have rights including access, correction, elimination (as permitted by law), portability, marketing opt-outs, and cookie settings adjustments. Contact us using the provided details to exercise your rights.

8. External Third-Party Services

8.1 Google Analytics

To understand website traffic, we use Google Analytics and you may exempt your data from being tracked by using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Integration

Our website may contain links to social platforms that have their own respective privacy protocols.

8.3 Transaction Processors

Financial transactions are conducted through third-party vendors approved for compliance with the PCI DSS regulations.

9. International Data Exchange

Your data may be transferred to and processed in places other than Germany, and we ensure the conforming protection measures as per the applicable data privacy laws.

10. Protection of Minors

We do not purposefully target or accumulate data from individuals below the age of 13, and if we come to know of such an incident, we promptly take action. If you suspect a minor has submitted personal data, inform us immediately.

11. Privacy Policy Updates

Occasionally, this Privacy Policy may be modified to mirror changes in our procedures or as mandated by law. We will inform you of these updates through website postings, emails to registered users, or by displaying announcements on our site. Continued usage post the effective date implies your consent to the updates.

12. Contact Details

For inquiries about this Privacy Policy or our data handling methods, please reach out to us:

13. Compliance with Google Ads User Consent Policy

We adhere to Google Ads user consent policies. Changes to your cookie and tracking settings are available at any time via our provided cookie controls.